CBA POS Code X0

A POS message of X0 on your CBA device means: No response from host. We’ve outlined more details on what to do when you see this code below.

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Fix CBA POS Response Code X0

In this article, we’ll look at why you’re seeing the code X0 on your CBA terminal and the next steps you can take.

What is a Response Code X0?

This response code, X0, means that the merchant, CBA, did not receive any response from the host. In simple terms, it means that there was a problem with the communication link between the merchant and the host. To resolve this issue, the merchant should first check the communications link to ensure it is working properly. If the problem persists, the merchant should try processing the transaction again. If there is still no response, the merchant should invoke SAF, which stands for Stand-In Authorization File. This means that the merchant can use a backup authorization system to complete the transaction instead of relying on the host.

What do I do?

When the POS operator sees the response code X0, which means there is no response from the host, they should take the following steps. First, they should check the communications link to ensure it is working properly. If there are no issues with the link, they should try processing the transaction again. If there is still no response from the host, they should invoke the SAF (Stand-In Authorization File) system. This system allows the operator to temporarily store and process transactions when the host is unavailable. By following these steps, the operator can troubleshoot the issue and ensure that the transaction is processed successfully.

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If you need more information on how to deal with a response code of X0 showing on your CBA terminal, we recommend that you speak to your CBA Bank Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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