NAB POS Code 40

A POS message of 40 on your NAB device means: Requested function not supported. We’ve outlined more details on what to do when you see this code below.

If you’ve been having a few issues with NAB and want to see how easy it can be to seamlessly switch providers, speak to one of our POS experts today.

Fix NAB POS Response Code 40

In this article, we’ll look at why you’re seeing the code 40 on your NAB terminal and the next steps you can take.

What is a Response Code 40?

The meaning of the POS response code 40 for this merchant, NAB, is that the requested function is not supported. This means that the specific action or service that the customer is trying to perform is not available or allowed by the merchant. In simple terms, it indicates that the merchant cannot fulfill the customer’s request.

To handle this situation, the merchant should decline the transaction. This means that they should inform the customer that their request cannot be processed or completed. It is important for the merchant to communicate this to the customer so that they are aware of the limitation and can explore alternative options if needed.

What do I do?

When the POS operator sees Response Code 40, which means “Requested function not supported” for the NAB merchant, they should decline the transaction. This means that the function or service the customer is requesting is not available or supported by the merchant. The operator should inform the customer that their request cannot be fulfilled and suggest an alternative solution if possible. It is important to communicate this information clearly and politely to the customer to avoid any confusion or frustration. The operator should also ensure that the customer’s payment information is secure and not compromised during the transaction decline process.

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If you need more information on how to deal with a response code of 40 showing on your NAB terminal, we recommend that you speak to your NAB Bank Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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