NAB POS Code 51

A POS message of 51 on your NAB device means: Insufficient funds.. We’ve outlined more details on what to do when you see this code below.

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Fix NAB POS Response Code 51

In this article, we’ll look at why you’re seeing the code 51 on your NAB terminal and the next steps you can take.

What is a Response Code 51?

The response code 51 for this merchant, NAB, means that there are not enough funds in the customer’s account to complete the transaction. In simple terms, it means that the customer does not have enough money in their bank account to pay for the purchase. As a result, the merchant should decline the transaction and not proceed with the sale. This response code is a way for the bank to inform the merchant that the customer’s payment cannot be processed due to insufficient funds.

What do I do?

When the POS operator sees Response Code 51, which means “Insufficient funds” for the NAB merchant, they should decline the transaction. This means that the customer does not have enough money in their account to complete the purchase. The operator should inform the customer that the transaction cannot be processed due to insufficient funds and suggest alternative payment methods or ask the customer to use a different card. It is important to ensure that the customer is aware of the issue and understands that they need to resolve the insufficient funds situation before attempting another transaction.

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If you need more information on how to deal with a response code of 51 showing on your NAB terminal, we recommend that you speak to your NAB Bank Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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