NAB POS Code 58

A POS message of 58 on your NAB device means: Transaction not permitted to terminal.. We’ve outlined more details on what to do when you see this code below.

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Fix NAB POS Response Code 58

In this article, we’ll look at why you’re seeing the code 58 on your NAB terminal and the next steps you can take.

What is a Response Code 58?

The meaning of the POS response code 58 for this merchant, NAB, is that the transaction is not allowed to be processed through the terminal. This could be due to various reasons, such as the type of transaction or the limitations set by the merchant. In simple terms, it means that the payment cannot be accepted using the current method or device.

To handle this situation, the merchant should decline the transaction. This means that they should inform the customer that their payment cannot be processed and provide an alternative payment method if available. It is important for the merchant to communicate this to the customer to avoid any confusion or inconvenience.

What do I do?

When the POS operator sees Response Code 58, which means “Transaction not permitted to terminal” for the NAB merchant, they should decline the transaction. This means that the terminal is not authorized to process this particular transaction. The operator should inform the customer that the transaction cannot be completed and suggest alternative payment methods if available. It is important to ensure the security and compliance of the terminal by not proceeding with unauthorized transactions. The operator should also check if there are any specific instructions or guidelines provided by the merchant or payment processor regarding such response codes to handle the situation accordingly.

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If you need more information on how to deal with a response code of 58 showing on your NAB terminal, we recommend that you speak to your NAB Bank Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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