NAB POS Code 61

A POS message of 61 on your NAB device means: Exceeds withdrawal amount limits. We’ve outlined more details on what to do when you see this code below.

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Fix NAB POS Response Code 61

In this article, we’ll look at why you’re seeing the code 61 on your NAB terminal and the next steps you can take.

What is a Response Code 61?

The response code 61 for this merchant, NAB, means that the transaction exceeds the withdrawal amount limits. In simple terms, it means that the amount of money being withdrawn is more than what the merchant allows for a single transaction. When faced with this response code, the merchant should decline the transaction, which means they should not proceed with completing the withdrawal. This is done to ensure that the merchant’s withdrawal limits are not exceeded and to prevent any potential issues or risks associated with large withdrawals.

What do I do?

When the POS operator sees Response Code 61, which means that the transaction exceeds the withdrawal amount limits, they should decline the transaction. This means that they should not proceed with the transaction and inform the customer that their request cannot be fulfilled due to the withdrawal amount being too high. The operator should also advise the customer to try a lower withdrawal amount or contact their bank for further assistance. It is important for the operator to follow this procedure to ensure that the transaction is within the allowed limits and to prevent any potential issues or complications.

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If you need more information on how to deal with a response code of 61 showing on your NAB terminal, we recommend that you speak to your NAB Bank Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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