Revel POS Code 102

A POS message of 102 on your Revel device means: Invalid Account (TriPOS). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 102

In this article, we’ll look at why you’re seeing the code 102 on your Revel terminal/device and the next steps you can take.

What is a Code 102?

The meaning of the POS response code 102 for this merchant is that the account being used for processing payments is invalid. To resolve this issue, the merchant should first ensure that their processing account is active. They should also reach out to Revel Support to check the configurations of their account and make any necessary adjustments. By taking these steps, the merchant can rectify the problem and continue processing payments smoothly.

What do I do?

When a POS operator sees Response Code 102, which means “Invalid Account (TriPOS)” for the merchant Revel, they should take the following steps:

1. First, ensure that the processing account is active. This means checking if the account is still valid and not expired or suspended.

2. Next, contact Revel Support to verify the account configurations. There may be some settings or configurations that need to be adjusted or updated to resolve the issue.

By following these steps, the POS operator can address the problem of an invalid account and work towards resolving it with the necessary support.

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If you need more information on how to deal with a response code of 102 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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