Revel POS Code 104

A POS message of 104 on your Revel device means: Authorization Failed (TriPOS). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 104

In this article, we’ll look at why you’re seeing the code 104 on your Revel terminal/device and the next steps you can take.

What is a Code 104?

The meaning of the POS response code 104 for this merchant is that the authorization for the transaction has failed. This code specifically refers to the TriPOS system used by Revel. To resolve this issue, the merchant should contact Revel Support and check their account configurations. It is important to ensure that all settings and configurations are properly set up to allow for successful authorizations in the future.

What do I do?

When the POS operator sees Response Code 104, which means Authorization Failed (TriPOS), they should take the following steps:

1. Contact Revel Support to check the account configurations.
2. Provide them with the necessary information about the failed authorization.
3. Work with Revel Support to identify and resolve any issues with the account settings.
4. Follow any instructions or recommendations provided by Revel Support to fix the authorization problem.
5. Test the authorization process again to ensure it is now working correctly.
6. If the issue persists, continue working with Revel Support to troubleshoot and resolve the problem.

By following these steps and working closely with Revel Support, the POS operator can address the authorization failure and ensure smooth transactions in the future.

Official Website

If you need more information on how to deal with a response code of 104 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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