Revel POS Code 155

A POS message of 155 on your Revel device means: General (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 155

In this article, we’ll look at why you’re seeing the code 155 on your Revel terminal/device and the next steps you can take.

What is a Code 155?

This response code (155) means that there has been a general internal communication failure for the merchant, Revel. It specifically relates to the FreedomPay Freeway or IFCC system. In simple terms, it suggests that there was a problem with the communication between different parts of the merchant’s system.

To resolve this issue, the merchant should try the transaction again. This means attempting to process the payment once more, in the hope that the internal communication failure is resolved. If the problem persists, the merchant may need to investigate further or seek technical support to identify and fix the underlying cause of the communication failure.

What do I do?

When the POS operator sees Response Code 155, which means there is an internal communication failure with FreedomPay Freeway or IFCC, they should take the following steps:

1. Inform the internal team or IT department about the issue.
2. Retry the transaction by restarting the communication process.
3. Ensure that all connections and cables are properly connected and functioning.
4. If the issue persists, contact the support team of FreedomPay Freeway or IFCC for further assistance.
5. Keep a record of the error code and any troubleshooting steps taken for future reference.
6. Communicate with the customer about the issue and apologize for any inconvenience caused.
7. Monitor the system for any recurring issues and report them to the appropriate parties for resolution.

By following these steps, the POS operator can address the internal communication failure and ensure smooth transaction processing.

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If you need more information on how to deal with a response code of 155 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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