Revel POS Code 205

A POS message of 205 on your Revel device means: Payment (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 205

In this article, we’ll look at why you’re seeing the code 205 on your Revel terminal/device and the next steps you can take.

What is a Code 205?

The meaning of the POS response code 205 for this merchant, Revel, is that the payment made using FreedomPay Freeway or IFCC has been declined. The merchant should take action if the customer’s card has been lost or stolen. This means that the customer’s card may have been used without their knowledge or permission, and it is important for the merchant to ensure the security of the transaction. The merchant should not proceed with the payment and should inform the customer about the situation. They may need to ask for an alternative form of payment or assist the customer in reporting the lost or stolen card to their bank or credit card company.

What do I do?

When the POS operator sees Response Code 205, which means “Payment (FreedomPay Freeway / IFCC)” for the merchant Revel, they should take the following steps:

1. Immediately inform the customer that their card has been reported as lost or stolen.
2. Politely request an alternative form of payment from the customer.
3. Advise the customer to contact their bank or credit card issuer to report the lost or stolen card.
4. Ensure that the customer’s personal information and transaction details are kept secure.
5. Complete the transaction using the alternative payment method provided by the customer.
6. If necessary, follow any additional procedures or protocols set by the merchant or payment processor to handle lost or stolen cards.
7. Provide the customer with a receipt for the transaction using the alternative payment method.

Remember, it is crucial to prioritize the security and privacy of the customer’s financial information while assisting them with the transaction.

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If you need more information on how to deal with a response code of 205 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.