Revel POS Code 215

A POS message of 215 on your Revel device means: Payment (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 215

In this article, we’ll look at why you’re seeing the code 215 on your Revel terminal/device and the next steps you can take.

What is a Code 215?

The meaning of the POS response code 215 for this merchant, Revel, is that there is an issue with the payment related to FreedomPay Freeway or IFCC. Specifically, it indicates that the amount entered for gift cards is invalid. If the transaction is for cashout, it could mean that the balance on the gift card is too high to be converted into cash. For other types of transactions, it may suggest that the requested amount is not allowed or exceeds the limits set by the merchant. In either case, the merchant should review the amount entered and ensure it complies with the rules and restrictions for gift card payments.

What do I do?

When the POS operator sees Response Code 215 from Revel, they should take the following steps. If the transaction involves gift cards, the operator should check if the amount entered is valid. If it is a cashout transaction, the code may indicate that the balance on the gift card is too high to be cashed out. In this case, the operator should inform the customer that they cannot cash out the full amount. For other types of transactions, the code may indicate that the requested amount is not allowed. The operator should inform the customer that the requested amount is not permitted and suggest an alternative amount if possible.

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If you need more information on how to deal with a response code of 215 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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