Revel POS Code 23

A POS message of 23 on your Revel device means: Duplicate (TriPOS). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 23

In this article, we’ll look at why you’re seeing the code 23 on your Revel terminal/device and the next steps you can take.

What is a Code 23?

The meaning of the POS response code 23 for this merchant is that it indicates a duplicate transaction. This code specifically applies to the TriPOS system used by Revel. To prevent fraud, the merchant should avoid charging the same credit card for the same amount within the same day. This is a security feature implemented by the system. If the merchant wants to disable this feature, they should reach out to Revel support for assistance.

What do I do?

When a POS operator sees Response Code 23, which means “Duplicate (TriPOS)” for a transaction with Revel, they should not charge the same card for the same amount within the same day. This is a fraud prevention feature. If the operator wants to disable this feature, they should contact Revel support for assistance. It is important to follow this step to prevent fraudulent transactions and ensure the security of the payment system.

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If you need more information on how to deal with a response code of 23 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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