Revel POS Code 246

A POS message of 246 on your Revel device means: Payment (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 246

In this article, we’ll look at why you’re seeing the code 246 on your Revel terminal/device and the next steps you can take.

What is a Code 246?

This response code (246) for the merchant Revel means that they are using the FreedomPay Freeway or IFCC payment system. In simple terms, it means that the merchant is unable to cancel or void the transaction. This could be due to various reasons, such as the transaction already being processed or the payment system not allowing voiding. In such cases, the merchant should consider other options, such as issuing a refund or contacting the payment system provider for further assistance.

What do I do?

When the POS operator sees Response Code 246, which means that the payment cannot be voided, they should take the following steps:

1. Check if the transaction has already been completed or processed.
2. Verify if the payment has been successfully authorized and captured.
3. If the payment has been authorized and captured, inform the merchant that the transaction cannot be voided.
4. Advise the merchant to contact FreedomPay Freeway or IFCC, the payment service provider, for further assistance.
5. Provide the merchant with any necessary transaction details, such as the transaction ID or receipt, to help them communicate with the payment service provider.
6. Offer support to the merchant in contacting the payment service provider if needed.

It is important for the POS operator to communicate clearly with the merchant and assist them in resolving the issue with the payment service provider.

Official Website

If you need more information on how to deal with a response code of 246 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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