Revel POS Code 248

A POS message of 248 on your Revel device means: Payment (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 248

In this article, we’ll look at why you’re seeing the code 248 on your Revel terminal/device and the next steps you can take.

What is a Code 248?

This response code (248) for the merchant Revel means that the payment authorization for the transaction is no longer valid. In simple terms, it means that the initial approval for the payment has been revoked or expired. This could happen due to various reasons, such as the customer canceling the transaction or the authorization timing out.

As a merchant, when you receive this response code, you should not proceed with the transaction as the authorization is no longer valid. You may need to ask the customer for an alternative payment method or request them to reauthorize the payment. It is important to ensure that the customer’s payment is valid and authorized before completing the transaction to avoid any issues or disputes.

What do I do?

When the POS operator sees Response Code 248, which means that the authorization for the transaction is no longer valid, they should take the following steps:

1. Inform the merchant, Revel, about the Response Code 248.
2. Advise the merchant to contact FreedomPay Freeway or IFCC, the payment service providers, to investigate the issue.
3. Request the merchant to obtain a new authorization for the transaction from the payment service provider.
4. In the meantime, the operator should not proceed with the transaction and should not accept payment from the customer.
5. Once the merchant obtains a new authorization, the operator can proceed with the transaction as usual.

It is important for the operator to communicate promptly with the merchant and follow the necessary steps to resolve the issue and ensure a valid authorization for the transaction.

Official Website

If you need more information on how to deal with a response code of 248 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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