Revel POS Code 266

A POS message of 266 on your Revel device means: eMSR
Hardware (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

If you’ve been having a few issues with Revel and want to see how easy it can be to seamlessly switch providers, speak to one of our POS experts today.

Fix Revel POS Code 266

In this article, we’ll look at why you’re seeing the code 266 on your Revel terminal/device and the next steps you can take.

What is a Code 266?

This response code (266) for the merchant Revel means that there is an issue with the eMSRHardware, specifically related to the FreedomPay Freeway or IFCC system. In simple terms, there is a problem with the hardware used for processing payments securely. To resolve this issue, the merchant needs to ensure that P2PE (Point-to-Point Encryption) encryption is enabled. They should contact Payments Support for assistance in implementing this encryption method to ensure secure payment processing.

In summary, the response code 266 indicates a problem with the hardware used for payment processing. The merchant needs to enable P2PE encryption and should reach out to Payments Support for guidance on how to do so. This will help ensure that customer payment information is protected and transactions can be processed securely.

What do I do?

When the POS operator sees Response Code 266, which indicates an issue with the eMSRHardware (FreedomPay Freeway / IFCC) on the Revel system, they should take the following steps:

1. Contact Payments Support: The operator should reach out to the Payments Support team for assistance with resolving the issue.
2. Request P2PE encryption: P2PE encryption is required to address this problem. The operator should ask Payments Support to enable or provide the necessary encryption.
3. Follow instructions: The operator should carefully follow any instructions or guidance provided by Payments Support to implement the P2PE encryption.
4. Test the system: After implementing the encryption, the operator should test the Revel system to ensure that the issue has been resolved and that the eMSRHardware is functioning properly.

By following these steps and seeking support, the operator can address the Response Code 266 and ensure smooth operation of the Revel system.

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If you need more information on how to deal with a response code of 266 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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