Revel POS Code 286

A POS message of 286 on your Revel device means: Payment (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

If you’ve been having a few issues with Revel and want to see how easy it can be to seamlessly switch providers, speak to one of our POS experts today.

Fix Revel POS Code 286

In this article, we’ll look at why you’re seeing the code 286 on your Revel terminal/device and the next steps you can take.

What is a Code 286?

This response code (286) for the merchant Revel means that there is an issue with the payment related to the FreedomPay Freeway or IFCC system. Specifically, the problem lies with unbalanced tax details, but this only applies to private label transactions.

To resolve this issue, the merchant should review and correct the tax details provided for the transaction. They need to ensure that the tax information is properly balanced and accurate. However, it is important to note that this response code is applicable only for private label transactions, so if the transaction in question is not a private label one, the merchant should look for a different response code and follow the corresponding instructions.

What do I do?

When the POS operator sees Response Code 286, which means “Payment (FreedomPay Freeway / IFCC)” for the Revel merchant, they should take the following steps:

1. Check the tax details for the transaction.
2. Verify if the tax amounts are correctly balanced.
3. If the transaction involves a private label, ensure that the tax details are accurate and match the requirements.
4. If the tax details are unbalanced or incorrect, correct them by adjusting the tax amounts accordingly.
5. Once the tax details are balanced and accurate, proceed with the payment process.
6. If the issue persists or is unclear, contact the appropriate support channels for further assistance.

It is important to resolve this issue promptly to ensure accurate tax reporting and a smooth payment process for the customer.

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If you need more information on how to deal with a response code of 286 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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