Revel POS Code 287

A POS message of 287 on your Revel device means: Payment (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

If you’ve been having a few issues with Revel and want to see how easy it can be to seamlessly switch providers, speak to one of our POS experts today.

Fix Revel POS Code 287

In this article, we’ll look at why you’re seeing the code 287 on your Revel terminal/device and the next steps you can take.

What is a Code 287?

This response code (287) for the merchant Revel means that there was an issue with the payment made through FreedomPay Freeway or IFCC. Specifically, the AVS/CVN validation code used for verifying the address and card information was not on the approved list.

To resolve this, the merchant should check the AVS/CVN validation code used during the transaction and make sure it is whitelisted or approved. This means that the code should be recognized and accepted by the system. If the code is not whitelisted, the merchant may need to contact the payment provider or the customer’s bank to get the correct code or find an alternative solution to complete the payment successfully.

What do I do?

When the POS operator sees Response Code 287, which means that the AVS/CVN Validation code is not whitelisted for the payment system (FreedomPay Freeway / IFCC), they should take the following steps:

1. Check the AVS/CVN Validation code provided by the customer during the transaction.
2. Verify if this code is on the whitelist of accepted codes for the payment system.
3. If the code is not on the whitelist, inform the customer that their payment cannot be processed.
4. Advise the customer to provide a different AVS/CVN Validation code that is whitelisted.
5. If the customer does not have another code, suggest alternative payment methods or contact the payment system provider for further assistance.
6. Ensure to document the Response Code and the actions taken for future reference and troubleshooting purposes.

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If you need more information on how to deal with a response code of 287 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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