Revel POS Code 300

A POS message of 300 on your Revel device means: Promo / Terms (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 300

In this article, we’ll look at why you’re seeing the code 300 on your Revel terminal/device and the next steps you can take.

What is a Code 300?

In simple terms, this response code (300) means that there was an issue with the communication between the merchant, Revel, and the Promotion Engine. The error occurred while trying to access the promo or terms related to the transaction, specifically the FreedomPay Freeway or IFCC. To resolve this, the merchant should try the transaction again, as the error might have been temporary or due to a glitch in the system.

What do I do?

When the POS operator sees Response Code 300, which means there was an error in communicating with the Promotion Engine, they should take the following steps:

1. First, they should try again to communicate with the Promotion Engine.
2. If the error persists, they should check the internet connection to ensure it is stable and working properly.
3. They should also verify that the FreedomPay Freeway and IFCC systems are functioning correctly.
4. If the issue still persists, they should contact the technical support team for assistance.
5. In the meantime, they should inform the customer about the error and apologize for any inconvenience caused.
6. They should also reassure the customer that they are working to resolve the issue as quickly as possible.
7. Once the problem is resolved, they can proceed with the transaction or apply the promotion if applicable.

Official Website

If you need more information on how to deal with a response code of 300 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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