Revel POS Code 336

A POS message of 336 on your Revel device means: Promo / Terms (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 336

In this article, we’ll look at why you’re seeing the code 336 on your Revel terminal/device and the next steps you can take.

What is a Code 336?

This response code (336) for the merchant Revel means that there is an issue with the promotional offer or terms provided by FreedomPay Freeway or IFCC. In simple terms, it means that the quantity of items or purchases made by the customer does not meet the requirements set by the promotion.

To resolve this, the merchant needs to ensure that the customer’s purchase meets the specified quantity or amount limits stated in the promotion. They may need to inform the customer about the terms of the promotion and suggest adding more items to their purchase to qualify for the promotional offer.

What do I do?

When the POS operator sees Response Code 336, it means that the qualifying quantity for the promotion is not within the specified amount bounds. To resolve this issue, the operator should check the terms of the promotion and ensure that the customer’s purchase meets the required quantity. If the customer’s purchase does not meet the promotion’s requirements, the operator should inform the customer and explain why they are not eligible for the promotion. The operator can suggest alternative promotions or discounts that the customer may be eligible for. It is important for the operator to communicate clearly with the customer and provide excellent customer service to resolve any concerns or questions they may have.

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If you need more information on how to deal with a response code of 336 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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