Revel POS Code 340

A POS message of 340 on your Revel device means: Promo / Terms (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 340

In this article, we’ll look at why you’re seeing the code 340 on your Revel terminal/device and the next steps you can take.

What is a Code 340?

This response code (340) for the merchant Revel means that the products listed on the invoice do not meet the requirements for the promotion they requested. In simpler terms, the merchant wanted to offer a special deal or discount on certain items, but none of the products on the invoice are eligible for this promotion. Therefore, the customer cannot receive the promotional benefits they were hoping for. To resolve this issue, the merchant needs to either remove the promotion from the invoice or add products that qualify for the promotion.

What do I do?

When the POS operator sees Response Code 340, it means that the products on the invoice do not qualify for the requested promotion. In this case, the operator should inform the merchant, Revel, about the situation. They should explain that the promotion cannot be applied because none of the products meet the requirements. The operator should also check if there are any alternative promotions available that the customer may be eligible for. It is important to communicate this information to the merchant and the customer to avoid any confusion or disappointment.

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If you need more information on how to deal with a response code of 340 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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