Revel POS Code 346

A POS message of 346 on your Revel device means: Promo (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 346

In this article, we’ll look at why you’re seeing the code 346 on your Revel terminal/device and the next steps you can take.

What is a Code 346?

This response code (346) for the merchant Revel means that there was an issue with a promotional offer related to the payment system called FreedomPay Freeway or IFCC. The problem lies in the quantity of items that were submitted for the promotion. It could be that the quantity was either too high or too low for the specific promotion that was requested.

To resolve this issue, the merchant needs to review the quantity of items submitted for the promotion. They should ensure that the quantity falls within the specified range or criteria set for the promotion. If the quantity is too high, they should reduce it to meet the requirements. On the other hand, if the quantity is too low, they should increase it accordingly. By adjusting the quantity to match the promotion’s guidelines, the merchant can successfully process the payment and avail the benefits of the promotional offer.

What do I do?

When the POS operator sees Response Code 346, which means “Promo (FreedomPay Freeway / IFCC)” for the Revel merchant, they should take the following steps:

1. Check the quantity submitted for the promotion requested.
2. If the quantity is too high or too low, make the necessary adjustments.
3. Ensure that the quantity matches the requirements of the promotion.
4. If the issue persists, contact the FreedomPay Freeway or IFCC support for further assistance.
5. Communicate with the customer about the issue and explain the reason for the adjustment.
6. Process the transaction again with the corrected quantity.
7. Monitor future transactions to avoid similar issues and ensure compliance with promotion requirements.

By following these steps, the POS operator can resolve the Response Code 346 and ensure a smooth transaction process for the customer and the merchant.

Official Website

If you need more information on how to deal with a response code of 346 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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