Revel POS Code 347

A POS message of 347 on your Revel device means: Promo (FreedomPay Freeway / IFCC). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code 347

In this article, we’ll look at why you’re seeing the code 347 on your Revel terminal/device and the next steps you can take.

What is a Code 347?

This response code (347) for the merchant Revel means that there was an issue with the promotion requested by the customer using FreedomPay Freeway or IFCC. The problem lies in the subtotal amount submitted, which was either too high or too low for the promotion. In simpler terms, the customer’s purchase did not meet the requirements of the promotion they were trying to avail. To resolve this, the merchant should check the promotion details and ensure that the customer’s subtotal aligns with the specified criteria.

What do I do?

When the POS operator sees Response Code 347, it means that the subtotal submitted for the promotion requested is either too high or too low. In this case, the operator should take the following steps:

1. Verify the promotion details and requirements.
2. Check the subtotal amount entered in the system.
3. If the subtotal is too high, adjust it to meet the promotion criteria.
4. If the subtotal is too low, add more items to meet the promotion requirements.
5. Once the subtotal is corrected, resubmit the transaction.
6. If the issue persists, contact the merchant (Revel) or the payment processor (FreedomPay Freeway / IFCC) for further assistance.

By following these steps, the operator can resolve the issue and ensure that the promotion is applied correctly.

Official Website

If you need more information on how to deal with a response code of 347 showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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