Revel POS Code FAILURE

A POS message of FAILURE on your Revel device means: Transaction failed (Adyen). We’ve outlined more details on what to do when you see this code below.

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Fix Revel POS Code FAILURE

In this article, we’ll look at why you’re seeing the code FAILURE on your Revel terminal/device and the next steps you can take.

What is a Code FAILURE?

The meaning of the POS response code “FAILURE” for this merchant is that the transaction was not successful. This response code is provided by Adyen, the payment processing company. To resolve this issue, the merchant should ensure that the terminal and point of sale (POS) system are connected to the correct network. They should also follow the usual troubleshooting steps to identify and fix any potential problems that may have caused the transaction failure.

What do I do?

When the POS operator sees the response code “FAILURE” from Revel, it means that the transaction has failed according to Adyen. In this situation, the operator should first ensure that both the terminal and POS are connected to the correct network. They should then follow the usual troubleshooting steps to identify and resolve any potential issues that may have caused the transaction failure. This could involve checking the internet connection, verifying the payment details, or contacting the payment processor for further assistance. By taking these steps, the operator can work towards resolving the problem and ensuring successful transactions in the future.

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If you need more information on how to deal with a response code of FAILURE showing on your Revel terminal/device, we recommend that you speak to your Revel Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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