Westpac POS Code 52

A POS message of 52 on your Westpac device means: No cheque account. We’ve outlined more details on what to do when you see this code below.

If you’ve been having a few issues with Westpac and want to see how easy it can be to seamlessly switch providers, speak to one of our POS experts today.

Fix Westpac POS Response Code 52

In this article, we’ll look at why you’re seeing the code 52 on your Westpac terminal and the next steps you can take.

What is a Response Code 52?

The response code 52 from Westpac means that the customer does not have a cheque account. This means that the customer does not have a bank account that allows them to write checks or make payments using checks. This response code indicates that the transaction cannot be completed because the customer does not have the necessary account type.

There are no additional reasons provided by the merchant for this response code. This means that the only reason for the decline is the absence of a cheque account. It is important for customers to have the appropriate type of bank account in order to complete certain transactions, such as writing checks or making payments using checks.

What do I do?

When the POS operator sees Response Code 52, which means that the customer does not have a cheque account with Westpac, they should inform the customer about the issue. The operator should suggest alternative payment methods, such as using a different bank account or paying with a credit card. If the customer does not have any other payment options, the operator should apologize for the inconvenience and ask if they would like to try again later or contact their bank to resolve the issue. It is important for the operator to remain polite and helpful throughout the interaction.

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If you need more information on how to deal with a response code of 52 showing on your Westpac terminal, we recommend that you speak to your Westpac Bank Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

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