Westpac POS Code QB

A POS message of QB on your Westpac device means: Order type not currently supported. We’ve outlined more details on what to do when you see this code below.

If you’ve been having a few issues with Westpac and want to see how easy it can be to seamlessly switch providers, speak to one of our POS experts today.

Fix Westpac POS Response Code QB

In this article, we’ll look at why you’re seeing the code QB on your Westpac terminal and the next steps you can take.

What is a Response Code QB?

The response code QB from Westpac means that the type of order being processed is not currently supported by the merchant. This means that the merchant cannot proceed with the transaction because they do not have the capability to handle that specific type of order. There is no soft decline option available for this response code, which means that the transaction cannot be approved or declined with a temporary hold or authorization. Additionally, there are no other reasons provided by the merchant for this response code, indicating that the lack of support for the order type is the only reason for the decline.

What do I do?

When the POS operator sees the Response Code QB from Westpac, it means that the order type is not currently supported. The next steps they should take are to inform the customer about the issue and suggest an alternative payment method or order type that is supported. They should also check if there are any specific instructions or requirements from Westpac regarding this response code. If there are no additional reasons mentioned, the operator should focus on finding a solution that works for both the customer and the merchant. It is important to handle the situation professionally and provide assistance to the customer in completing their transaction successfully.

Official Website

If you need more information on how to deal with a response code of QB showing on your Westpac terminal, we recommend that you speak to your Westpac Bank Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.

Category: Tag: