A POS message of 30 on your ANZ device means: SYSTEM ERROR The Card Verification Code is incorrect. Confirm the number with the cardholder and retry the transaction. If the error occurs again, refer cardholder to their bank.. We’ve outlined more details on what to do when you see this code below.
If you’ve been having a few issues with ANZ and want to see how easy it can be to seamlessly switch providers, speak to one of our POS experts today.
In this article, we’ll look at why you’re seeing the code 30 on your ANZ terminal and the next steps you can take.
The response code 30 for ANZ means that there is a system error and the Card Verification Code provided by the cardholder is incorrect. To resolve this issue, the merchant should double-check the number with the cardholder and attempt the transaction again. If the error persists, the cardholder should be advised to contact their bank for further assistance.
When the POS operator sees Response Code 30, which means “SYSTEM ERROR The Card Verification Code is incorrect,” they should take the following steps:
1. Confirm the number on the card with the cardholder.
2. Retry the transaction.
3. If the error occurs again, advise the cardholder to contact their bank for further assistance.
It is important to ensure that the Card Verification Code is entered correctly to avoid any issues with the transaction. If the problem persists, the cardholder’s bank should be able to provide additional guidance or resolve the issue.
If you need more information on how to deal with a response code of 30 showing on your ANZ terminal, we recommend that you speak to your ANZ Bank Account Manager. If you’re looking for help with knowing what POS options are available, get in touch with one of our POS Experts.
